Google Sheets or a brokerage back office
What a spreadsheet is built to do, what a back office is built to do, and how an office can keep the sheet it already trusts.
Brokers searching for back-office software are often already running the office on a Google Sheet: a tab per agent, a row per file, columns for the address, the price, the closing date and the commission. That sheet is not a failed version of software. It is a grid, and a grid is good at grids. This page says what Google's own Sheets page says the product does, what you still maintain by hand, and where a back office fits beside the sheet.
The Sheets facts below were checked on November 10, 2026, on Google's public page at workspace.google.com/products/sheets/. Nothing here quotes a customer of theirs or of ours.
What Google's page says Sheets does
Google describes Sheets as collaborative spreadsheets. The page's questions say co-editing means several people can work on the same spreadsheet at the same time, without sending versions back and forth. Sharing settings control who can view and edit, and revision history can return the file to an earlier version. A later section says permissions control who can view, comment, or edit. Anyone with a Google Account can create a spreadsheet. The page also says Sheets data is encrypted by default, and that a spreadsheet can be viewed and edited on a phone, a tablet, or a computer.
Those are facts about a spreadsheet product. They are why a commission sheet shared with the broker and the office manager works as well as it does. Two people can be in the file. You can see who was given access. You can step back to yesterday's version if a sort went wrong.
What you still maintain
A spreadsheet stores what you type, and it calculates what your formulas say. It does not know that one column is a cap year, that a row is a listing rather than a buyer side, or that a total is a statement an agent should receive. You teach it those meanings with headers, formulas, and the habit of the person who edits it. When that person is out, the meaning is whatever the next person can reconstruct.
The gaps that show up in a brokerage sheet are specific. The cap is a year-to-date total with no anniversary, so an agent who started in April is measured from January. A closing is edited after it was paid, and last quarter's company dollar moves with it. A document checklist lives in another tab, or in email, and nobody can see which of forty open files is missing the inspection. The CDA for title is a different document from the note the agent was given, and the two drifted. None of that is a defect in co-editing. It is work the sheet does not do unless someone builds and guards it.
What a back office keeps instead
A back office keeps a file, a plan, a checklist and a statement as different things. The file is one listing or one buyer side, with its own dates and its own documents. The plan is the split, the cap and the fees, written down once. The checklist is the office's list of documents, filled on that file and approved by the office. The statement is what the agent is shown for that closing, and the closing keeps the plan it was paid on.
Deskwork is that back office, and it is built to sit beside Google Workspace rather than to scold the sheet. People sign in with Google. Documents go to the brokerage's own Google Drive once it is connected, and Deskwork keeps the file name, not the document. The commission workbook can be imported from an .xlsx, or the live Google Sheet can stay in use. Sync starts on a copy of the sheet, in the connected account's Drive, so the working sheet is not the first thing that gets written. The sheet's rows are not deleted by that setup. The page brokerage software that works with Google Sheets says how the import and the sync behave.
How to choose without throwing the sheet away
Keep the sheet if what you need is a grid several people edit, with formulas you control and a revision history when a cell is wrong. Add a back office when you also need each agent's cap on that agent's year, a checklist per file, and a statement that still matches the closing after the plan changes. Many offices do both: the sheet remains the place the broker likes to scan, and the files, plans and statements live where a later change cannot rewrite a paid closing.
A sheet will not list the inspection date and the financing date for you unless a formula does. For one file, the transaction timeline calculator adds those periods to the contract date as calendar days and flags a date that falls on a weekend. It runs in the browser. It is not a spreadsheet and it does not replace yours.
If you move, move one job at a time. Import or sync the closings you already have, and look at them before anything is filed. Put one plan in. Close one file. Compare the statement to the sheet. The sheet can stay until that comparison is boring.
Questions brokers ask
Can a brokerage keep its Google Sheet?
Yes. Deskwork can import a commission workbook, or sync a live Google Sheet. Sync starts by copying the sheet into the connected Google Drive, and the working sheet is not the first place writes are tried. Rows are not deleted by that setup.
What did we check on Google's Sheets page?
On November 10, 2026, Google's Sheets page described collaborative spreadsheets, co-editing, sharing permissions, revision history, encryption by default, and editing on a phone, tablet or computer. This page does not add claims beyond that.
Does a spreadsheet replace a checklist and a statement?
Only if you build and maintain those yourself in the sheet. A spreadsheet stores cells and formulas. A checklist on each file, and a statement that keeps the plan the closing was paid on, are separate records.
Try it on your own office
Set up a plan, file a deal and close it before you decide. A desk you set up yourself through the signup page is free. If we set up your desk with you, what your brokerage pays is set out in our written agreement with you. Read about pricing.
Sign up free Have us set it up